Refunds and Cancellation Policy
Clear and simple terms for refunds and cancellations.
Last updated: 1st October 2026
Overview
Aarvi Technology is a software and IT services company. When you engage us, we commit our team’s time, skills and resources to your project. For this reason, payments for our services are non-refundable, except in the limited cases described below. If your signed agreement or proposal with us says something different, the agreement applies.
No Refunds for Services
Payments for consulting, design, development, automation, support and other services are non-refundable once the work has started. This includes advance payments and milestone payments.
Cancellation
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You can cancel a project or service at any time by informing us in writing at info@aarvitechnology.com. - Work completed up to the date of cancellation is payable, as set out in your agreement.
- Any payment already made for completed work is not refunded.
- If a project is cancelled before any work begins, we will discuss the next steps with you, according to your agreement.
When a Refund May Apply
In exceptional cases, such as a duplicate payment, a payment made in error, or a service we are unable to deliver, we may approve a full or partial refund at our discretion.
Refund Processing
Any approved refund is initiated within 7 working days, through the same payment method used for the original payment. Your bank or payment provider may take a few more days to credit the amount to your account.
How to Request a Cancellation or Refund
Email info@aarvitechnology.com with:
- your name and company name;
- the project or invoice reference;
- the reason for your request.
We will reply within one business day.
Contact Us
If you have any questions about this policy, email info@aarvitechnology.com or call +91 63527 10979, Mon–Sat, 9:00 AM–6:00 PM IST.