Connect with us

Insured Shipping Solution

Our client provides an insured shipping solution, specialising in the protection of high-value goods like jewellery, luxury items, electronics and pharmaceuticals. They offer competitive insurance rates with no deductibles for specific commodities and cater to both domestic and international shipments. Their service ensures safety against loss, theft, or damage. The client's platform includes user-friendly online tools for insurance management and a vendor program for convenient shipping. They prioritise secure processing and responsive customer service to address all shipping insurance needs.

 

Challenges

Rate Setup

Setting up rates for shipping costs and insurance for all clients.

Dynamic Shipping and Insurance Rates

Adjusting for the frequent rate changes of carriers like FedEx, UPS and USPS and applying these to all clients.

Role Specification

Defining specific business operations roles for team members.

Dedicated Client Services

Assigning sales representatives to each client for personalized service.

Address Restrictions

Limiting shipping to certain addresses, especially for high-value items like jewellery or diamonds.

Label Generation

Creating shipping labels for FedEx, UPS and USPS.

Individual Pricing Restrictions

Setting shipment cost limits for each client.

Contract Management

Handling agreements with clients.

Multiple Address Management

Efficiently managing client addresses for easy shipment generation.

Insurance Sales for Existing Labels

Offering insurance for already created shipping labels.

Quotation and Document Management

Facilitating quotation creation and client document management.

Label Tracking

Monitoring the status of all created labels.

Data Comparison

Reconciling shipment data with billing from carriers.

Claims and Follow-ups

Marking shipments for claims or follow-ups.

Return Label Generation

Creating return labels for existing shipments.

Sales of Shipping Supplies

Manage sales of shipping supply packages.

Client Billing

Invoicing clients based on shipment creation and insurance purchases.

Automated Payments

Auto-charging client payments.

Outstanding Statements

Regularly sending outstanding financial statements to clients.

 

Solution

Rate Sheet Generation

Clients can set up base rate sheets, define discounts and assign customized rate sheets to different clients or create multiple sheets as needed.

Individual Pricing Flexibility

Specific pricing can be defined for any client for any specific zone.

Permission Management

Creation of multiple user groups with specific permissions based on responsibilities.

Sales Representative Management

Assigning and tracking the performance of sales representatives for each client.

Address Restrictions

Clients can restrict shipping to specific zip codes or addresses.

Label Generation

Creating shipping labels for FedEx, UPS and USPS, including international labels with auto-generated commercial invoices.

Contract Management

Capability to create and send contracts to clients.

Address Management

Users can save multiple addresses for easy label creation.

Insurance for Pre-existing Labels

Option to purchase insurance for previously generated labels.

Quotation and Document Management

Facilitating quotation creation and client document management.

Shipment Tracking and Billing

Tracking shipments across carriers and billing clients based on tracking status.

Billing Reconciliation

Comparing carrier billing with system data for accuracy.

Claims and Follow-up Management

Marking shipments for claims or follow-ups with dedicated reports.

Return Label Generation

Facilitating the creation of return labels.

Shipping Supplies Sales

Enabling clients to sell shipping supplies.

Automated Client Invoicing

Auto-invoicing for shipment creation and insurance.

Automated Payment Collection

Setting billing durations and auto-charging clients.

Outstanding Statement Automation

Auto-sending due statements to clients.

API Integration

Extending system functionalities via APIs.

Extensive Reporting

Over 20 financial and team effectiveness reports.

Additional Functionalities

Shipment tracking, pickup scheduling, auto notifications and creating return incoming labels with barcodes.

 

Benefits

Rate Adjustment Efficiency

Immediate setup and rate adjustment significantly reduce time.

Permission-Based Access

Adds transparency to business operations.

Sales Representative Portal

Enhances customer satisfaction.

Label and Insurance Creation

Attracts more agencies, boosting business growth.

Automated Statements

Reduces manual work, improving team effectiveness.

Contract Management

Assists in legal compliance management.

Transparent Billing

Reconciles with carrier invoicing, reducing errors by 40% and manual processing time by 95%.

Issue Identification in Shipments

Enhances customer service efficiency.

Automated Billing

Accelerates payment collection and reduces management time by 97%.

Shipping Supply Management

Streamlines order processing.

Automated Shipment Tracking

Automatically tracking shipment status using carrier APIs allows clients to effectively manage their shipments by an auto void which is not used.

Conclusion

In conclusion, the insured shipping solution developed for our client addresses a range of complex challenges with innovative and efficient features. From dynamic rate adjustment and permission-based access to advanced shipment tracking and billing automation, the system significantly enhances operational efficiency and customer satisfaction. The integration of carrier APIs for tracking and voiding unused shipments further streamlines the process, ensuring costeffectiveness and reducing errors. Overall, this solution dramatically improves both the management of legal compliance and the financial aspects of shipping and insurance operations.

You are Just a Step Away to Meet One The of Most Trusted and Reliable IT Service Provider!

We’re confident that once you collaborate with us, we’ll become an integral part of your business, helping you achieve your goals with tailored solutions and dedicated support.