A renowned real estate agency specialises in developing and selling properties, offering a unique service where they pay interest on loans for properties until they are handed over to clients. This unique proposition, however, brought significant operational challenges, especially in loan management and coordination with banks and clients.
Difficulty in keeping track of multiple real estate projects and property sales to clients.
Managing details and contacts for multiple banks involved in loan processing.
Tracking loan applications from clients and mapping them with respective bank applications.
Maintaining a record of all necessary documents for loan processing and ensuring timely submission to banks.
Regularly updating clients on the status of their loan processing.
Keeping track of sanction details and disbursements, including outstanding amounts.
Calculating interest based on disbursement, tracking paid interests and managing future interest payments.
Difficulty in remembering and managing interest payments for numerous loans.
A module allowing the admin to create and manage multiple projects and their respective properties.
A system to manage and store details of all associated banks and contact persons.
A feature to record all client loan applications, detailing the connected banks and loan status.
An automated system to keep track of received and pending documents for each loan application.
A mechanism to automatically update clients on loan status changes or interest payments.
Tools to keep a comprehensive record of loan sanctions, disbursements and outstanding amounts.
An automatic system for calculating interest based on disbursed amounts and forecasting future payments.
A feature to track interest payments made on behalf of clients, with automatic reminders for upcoming payments.
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Advanced reporting capabilities for financial data management and payment forecasting.
Efficiently manage multiple projects and property sales, significantly reducing manual tracking efforts.
The automated communication system improved client satisfaction by keeping them informed about their loan status.
The new system enabled better tracking of loans, documents and bank details, reducing errors and saving time.
The automated interest calculation and reminder system significantly reduced the chances of missed payments and improved financial accuracy.
MIS reports provided valuable insights for better financial planning and decision-making.
The implementation of this comprehensive loan management solution revolutionized how clients managed their loan-related operations. It not only streamlined internal processes but also enhanced client satisfaction through improved communication and transparency. This case study exemplifies how technology can be leveraged to solve complex operational challenges in the real estate sector.
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